LET´S TALK

PRIVACY POLICY

The use of this website is subject to this Privacy Policy. We recommend that users consult this page regularly, as this Policy may be updated whenever necessary.

Welcome-Algarve respects the privacy of its users and is committed to protecting their personal data, ensuring that such data is processed lawfully, fairly and transparently, in accordance with applicable legislation, including the General Data Protection Regulation (GDPR) — Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.

If you have any questions regarding the processing of your personal data or this Privacy Policy, you may contact us at info@welcome-algarve.com.

1. DATA CONTROLLER

The entity responsible for processing the personal data collected through this website is Welcome-Algarve.

For any questions regarding data protection, you may contact us at: info@welcome-algarve.com.

Welcome-Algarve is committed to adopting appropriate technical and organisational measures to ensure the security, integrity and confidentiality of the personal data entrusted to it.

2. COLLECTION AND PROCESSING OF PERSONAL DATA

Personal data may be collected through the use of this website, including through contact forms, information requests, newsletter subscriptions or other features made available on the website.

Depending on how the user interacts with the website, the following data may be collected:

  • Name;

  • Email address;

  • Telephone number;

  • Information provided by the user through forms or messages;

  • Information relating to the use of the website through cookies and similar technologies.

The personal data collected will be used exclusively for the purposes for which it was provided, including:

  • Responding to contact or information requests;

  • Providing the requested services;

  • Following up on requests or communications made by the user;

  • Sending commercial communications where there is a lawful basis for doing so and, where applicable, with the user’s consent;

  • Improving the quality, functionality and security of the website;

  • Complying with applicable legal obligations.

Welcome-Algarve does not collect or process personal data for purposes incompatible with those for which it was originally collected.

3. LEGAL BASIS FOR PROCESSING

Depending on the specific circumstances, the processing of personal data may be based on:

  • The consent of the data subject;

  • The necessity to perform a contract or take steps at the request of the data subject prior to entering into a contract;

  • Compliance with legal obligations;

  • The legitimate interests of Welcome-Algarve, provided that the fundamental rights and freedoms of the data subject do not override those interests.

Where processing is based on consent, the user may withdraw that consent at any time, without affecting the lawfulness of processing carried out prior to its withdrawal.

4. DATA RETENTION

Personal data will be retained only for as long as necessary to fulfil the purposes for which it was collected, without prejudice to any retention periods required by law.

When the data is no longer necessary for those purposes, it will be securely deleted or anonymised, where applicable.

5. SHARING AND DISCLOSURE OF PERSONAL DATA

Welcome-Algarve may use external service providers who, in the course of providing their services, may have access to personal data, including technology providers, hosting providers, website maintenance services, communication tools or other services necessary for the operation of the business.

In such cases, Welcome-Algarve will ensure that the processing is carried out in accordance with applicable legislation and that appropriate measures are taken to protect personal data.

Personal data may also be disclosed where necessary to:

a) Comply with legal or regulatory obligations;

b) Respond to requests from competent public or judicial authorities;

c) Comply with court orders or other valid legal proceedings;

d) Protect the rights, property or security of Welcome-Algarve, its users or third parties.

Welcome-Algarve does not sell or make users’ personal data available to third parties for purposes incompatible with those set out in this Privacy Policy.

6. COOKIES

This website may use cookies and similar technologies to ensure its proper functioning, improve the browsing experience, analyse website usage and, where applicable, support marketing and advertising activities.

Cookies are small text files stored on the user’s device when visiting certain web pages.

Depending on their purpose, different types of cookies may be used, including:

  • Strictly necessary cookies: essential for the operation of the website;

  • Functionality cookies: allow certain user preferences to be remembered;

  • Analytics cookies: help understand how users interact with the website and improve its functionality;

  • Advertising or marketing cookies: may be used, where applicable, to provide more relevant content or advertising.

Where legally required, non-essential cookies will only be used after the user’s consent. Users may manage or withdraw their preferences through the options made available on the website.

Users may also configure their browser to block or delete cookies. However, some website features may no longer function correctly.

7. GOOGLE ANALYTICS AND OTHER ANALYTICS TOOLS

The website may use analytics and measurement tools, such as Google Analytics, to understand how visitors use the website and to improve its performance and content.

These tools may collect information relating to website usage, such as pages visited, visit duration, traffic source and technical information about the device used.

The use of these tools will be carried out in accordance with Welcome-Algarve’s privacy settings and applicable legislation.

For more information about how Google processes data, users may consult Google’s Privacy Policy.

8. MARKETING COMMUNICATIONS

Where the user has given consent or another applicable legal basis exists, Welcome-Algarve may use contact details to send communications relating to its services, news, campaigns or other information that may be relevant.

Users may unsubscribe from these communications at any time using the mechanism provided in the communications themselves or by contacting us at info@welcome-algarve.com.

9. DATA SUBJECT RIGHTS

Under applicable legislation, the data subject may, subject to the conditions provided by law, exercise the following rights:

  • Right of access to personal data;

  • Right to rectification of inaccurate or incomplete data;

  • Right to erasure of personal data;

  • Right to restriction of processing;

  • Right to data portability;

  • Right to object to processing;

  • Right to withdraw consent where consent is the legal basis for processing.

To exercise any of these rights, users should contact Welcome-Algarve at info@welcome-algarve.com.

Welcome-Algarve may request additional information to verify the identity of the data subject where necessary to protect against unauthorised access.

10. SECURITY

Welcome-Algarve adopts appropriate technical and organisational measures to protect personal data against destruction, loss, alteration, disclosure or unauthorised access, as well as against other forms of unlawful processing.

Where applicable, security technologies are used, including encryption mechanisms for the transmission of data between the user’s device and the servers.

Despite the security measures adopted, no system for transmitting or storing information over the Internet can guarantee absolute security.

11. INTERNATIONAL DATA TRANSFERS

Where the processing of personal data involves a transfer to countries outside the European Economic Area, Welcome-Algarve will seek to ensure that such transfer is carried out in accordance with the GDPR and that a valid legal transfer mechanism is in place.

12. LINKS TO THIRD-PARTY WEBSITES

This website may contain links to third-party websites or services.

Welcome-Algarve is not responsible for the privacy practices, content or policies of such websites. Users are advised to consult the relevant privacy policies before providing personal data.

13. SUPERVISORY AUTHORITY

The data subject has the right to lodge a complaint with the competent supervisory authority, in particular:

Comissão Nacional de Proteção de Dados (CNPD)

Rua de São Bento, n.º 148, 3.º
1200-821 Lisbon
Portugal

Further information is available on the official CNPD website.

14. CHANGES TO THIS PRIVACY POLICY

Welcome-Algarve may update or amend this Privacy Policy whenever necessary, including to reflect changes in legislation, the services provided or the way personal data is processed.

Any changes will be published on this page and will take effect from the date of publication.

We therefore recommend that users consult this Privacy Policy regularly.

15. CONTACT

For any questions relating to this Privacy Policy, the processing of personal data or the exercise of rights under applicable legislation, please contact:

Email: info@welcome-algarve.com